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Título del libro: Engineering Effective Decision Support Technologies: New Models And Applications
Título del capítulo: Strategic development of a decision making support system in a public R & D center

Autores UNAM:
CARLOS ENRIQUE ESCOBAR TOLEDO;
Autores externos:

Idioma:
Inglés
Año de publicación:
2013
Palabras clave:

Engineering; Industrial engineering; Decision making process; Decision making support system; Information amount; Information technology tools; Operating models; Organizational functions; Reliable methods; Strategic development; Decision making


Resumen:

Decision making in new technologies is a crucial activity to raise competitiveness, especially for technology organizations. The decision-making process requires the use of information technology tools, since the information amount is large and requires reliable methods for collecting, accessing, storing, processing, distributing, and evaluating, in order to provide reliable information to decision makers. The strategy of an organization must take into account the integration of this aspect with other organizational functions. This paper presents a proposal to integrate new elements into the IT strategy, considering the interactions with other organizational functions, defining an implementation and transition plan that takes into account the organization dynamics, which has limited resources and, therefore, requires a gradual and long term transition plan. This paper refers as case study to a Mexican Public R&D Center, which has re-engineered its operating model with a systems approach. © 2013 by IGI Global. All rights reserved.


Entidades citadas de la UNAM: