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Título del libro:
Título del capítulo: Medical Device Safety Notification Process Analysis Using Queuing Theory and Simulation

Autores UNAM:
LUCELY ITZEL MATA CASTRO; IDALIA FLORES DE LA MOTA;
Autores externos:

Idioma:

Año de publicación:
2024
Palabras clave:

Queueing networks; Device safeties; Mathematical and simulation model; Medical Devices; Notification process; Process; Process analysis; Queue; Queuing simulation; Queuing theory; Simulation model; Queueing theory


Resumen:

This paper presents the application of Queuing Theory and Simulation in a case study of a company dedicated to the manufacture of medical equipment for the health care sector, which has the need to execute the communication process to its customers with the intention of reducing the risk of incidents and thus improve the safety and performance of a medical device daily. The main objective is to demonstrate the benefits of analysis and the improvements that can be made in a system to increase its efficiency through these two tools. In addition, a system was selected in which data could be collected to perform the diagnosis, analysis and conclude with the proposal of actions to improve the service capacity of the system. Finally, simulations of different scenarios were carried out to confirm the operation of the system with the improvement proposals made. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.


Entidades citadas de la UNAM: